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Analyst Report

The Forrester Wave™: B2B Commerce Suites, Q2 2020

Insite Software, an Episerver Company has been named a Strong Performer in The Forrester Wave™: B2B Commerce Suites, Q2 2020.

Forrester noted Insite has “a feature set that is laser focused on driving business value through digitizing its clients’ sales motions.” In addition, Forrester recognized Insite’s customer success program as “fine-tuned to the needs of its core market, with analytics that demonstrate the impact when clients adopt new features.”

Of the hundreds of commerce solution providers on the market, Insite and Episerver make up two of 13 B2B vendors profiled in the report. As a Strong Performer Insite is recognized for:

  • Product vision and roadmap
  • Alignment with industry groups like AD
  • Single-tenant SaaS with a feature set that drives business value
  • A customer success program fine tuned to the needs of its core market
  • Delivers Abovepar business intelligence

Criteria
In Forrester’s most recent 29-criterion evaluation, the analyst identified the 13 most significant B2B commerce suites providers and researched, analyzed and scored them against their current offering, strategy and market presence. The 13 vendors included in the assessment have a strong focus on B2B commerce, substantial B2B product revenue and a broad customer base.