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AmeriPride Success Story

Overview

AmeriPride is an industry-leading uniform rental and linen supply company. As 5,600 employees utilize 46 processing locations across the United States and Canada, In their 127th year as a business, the Minnesota-based company prides themselves on servicing those who are “the backbone of the country.” They believe in doing their job, so that you can do yours.

eCommerce, Customer Portal, and Catalog Website Success Story

Challenge

The wide variety of services and goods provided by AmeriPride produces an extreme variance in experience from customer-to-customer. Due to the utility of goods and dispensation, AmeriPride needed an eCommerce platform that was highly flexible. Many of AmeriPride’s customers need their own personalized eCommerce experience to place and manage orders. One of the biggest issues that customers of AmeriPride dealt with before their introduction of InsiteCommerce was the regeneration and distribution of paper order forms. Customers frequently had to produce their own, and fax them into AmeriPride in order to facilitate commerce. Now, ordering occurs online, and both the customers and AmeriPride can spend more time and energy on more important issues.

eCommerce, Customer Portal, and Catalog Website Success Story

Solution & Results

One of the many benefits gleaned from implementing a centralized eCommerce platform was digitalization of some processes. AmeriPride used to have to navigate the realm of paper invoices, but now Insite Commerce has taken out the hassle, and hosted and tracked the details online. AmeriPride believes that their integration of InsiteCommerce has put their company in a better position to maintain long-term success. The committed and diligent approach to customer service is something that AmeriPride is dedicated to themselves, so it means even more that they’ve been so impressed with Insite’s contributions in that department. Going forward, AmeriPride wants to continue being ahead of the industry, despite being one of the oldest businesses.

eCommerce, Customer Portal, and Catalog Website Success Story

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Manufacturing and distribution companies know that the true value of digital commerce is the ability to make it easier for your customers to do business with you. The B2B buyer is often responsible for purchasing products from one to many vendors or product types

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One of the many benefits gleaned from implementing a centralized eCommerce platform was digitalization of some processes. AmeriPride used to have to navigate the realm of paper invoices, but now Insite Commerce has taken out the hassle, and hosted and tracked the details online.

Download now to read more.