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Integration

Connect to Your Core. Deliver Fully Integrated eCommerce Experiences.

You’ve invested time and resources into your core business systems like your ERP and PIM. Our developers don’t want your efforts to go to waste. That’s why they’ve designed an entire approach to integration that’s second to none.

Integration Approach

At Insite, integration is not an afterthought, it’s our focus. Integration is central to how we build the InsiteCommerce platform. In order to create a successful eCommerce engine, your platform needs to integrate with, and reference, your most important business systems like your ERP, CRM and PIM. InsiteCommerce takes care of it all: ensuring business logic and important data flows from system to system, managing the schedule, handling issues, providing an architecture that allows you to add in new data sources and integrations so you can configure, not code. The best part? Integration with your crucial business systems comes right out-of-the-box, there’s no need for third party integration tools or middleware.

From commercial ERPs to fully custom business systems, we have yet to find a technology that InsiteCommerce cannot integrate with.

Hear from the Man Behind the Integration Architecture

The Importance of Integration

In Their Words

The Granite Group Logo

“Closed technology stacks are a thing of the past. You need to develop stacks that have the know-how and capabilities to integrate. Insite gets that.”

Coburn Flannery

Director of eBusiness, The Granite Group

Macpek Logo

“When looking for a new solution, it was crucial that it had the ability to integrate with our ERP. If someone calls a CSR to find inventory and pricing, for example, we need the information the CSR provides to be identical to what appears on the website.”

Steven Wark

Information Technology Director, Macpek

Behler-Young Logo

“We are finally seeing the cross-functional interaction between eCommerce and our other systems that was lacking previously. Insite was able to integrate with all our tools to deliver a fully integrated eCommerce experience.”

Kari Schellie

Senior Marketing Manager, Behler-Young

Enterprise Resource Planning

When it comes to eCommerce, integration with your ERP should be a given, not a decision factor. InsiteCommerce is built to tightly integrate with your ERP to enable data flow for business rule enforcement and order processing. InsiteCommerce efficiently integrates to common ERPs built by Infor, Microsoft, Epicor, SAP, Oracle, Sage, IFS and others.

Learn more about ERP Integration

Insite has successfully implemented InsiteCommerce to more than 35 unique ERPs

Leverage quick connectors for Infor SX.e, Infor A+, Epicor Prophet 21, IFS, Acumatica and CloudSuite (with more being built all the time)

Easily and quickly integrate to your ERP system without the need for middleware or a third party tool

Enterprise Resource Planning

When it comes to eCommerce, integration with your ERP should be a given, not a decision factor. InsiteCommerce is built to tightly integrate with your ERP to enable data flow for business rule enforcement and order processing. InsiteCommerce efficiently integrates to common ERPs built by Infor, Microsoft, Epicor, SAP, Oracle, Sage, IFS and others.

Learn more about ERP Integration

Insite has successfully implemented InsiteCommerce to more than 35 unique ERPs

Leverage quick connectors for Infor SX.e, Infor A+, Epicor Prophet 21, IFS, Acumatica and CloudSuite (with more being built all the time)

Easily and quickly integrate to your ERP system without the need for middleware or a third party tool

Product Information Management

Endless documents, hundreds of digital assets, tons of images. Your PIM controls all of it, enabling you to collect and store information about products, enforce content standards, upload assets and collaborate with contributors all in one place. Purchasing, implementing and maintaining your PIM takes a lot of effort, but integrating it with InsiteCommerce is easy.

Learn more about Insite’s PIM Integration

InsiteCommerce easily integrates with best-in-breed PIM solutions like inRiver, EnterWorks, Informatica, SAP, Agility Multichannel and epaCUBE

Insite’s all new fully integrated solution, InsitePIM enables users to create and curate product data and manage digital assets which are served directly into InsiteCommerce

Flexible options for every situation whether you already have a PIM, are looking for a best-in-breed solution or need something to get you off the ground

Product Information Management

Endless documents, hundreds of digital assets, tons of images. Your PIM controls all of it, enabling you to collect and store information about products, enforce content standards, upload assets and collaborate with contributors all in one place. Purchasing, implementing and maintaining your PIM takes a lot of effort, but integrating it with InsiteCommerce is easy.

Learn more about Insite’s PIM Integration

InsiteCommerce easily integrates with best-in-breed PIM solutions like inRiver, EnterWorks, Informatica, SAP, Agility Multichannel and epaCUBE

Insite’s all new fully integrated solution, InsitePIM enables users to create and curate product data and manage digital assets which are served directly into InsiteCommerce

Flexible options for every situation whether you already have a PIM, are looking for a best-in-breed solution or need something to get you off the ground

Data Feeds

Our customers get their product data from various sources. Some get it direct from their manufacturers, some from a larger group or association like IDEA or AD. If you’re gathering your product offerings through a data feed you’ll need that information to tie into your eCommerce platform. Insite makes this simple. Specific data feed connectors are already built into Insite’s product roadmap. By the way, if you need help enriching content, we have partners like Datagility and DDS that you can lean on.

Learn more about Data Feeds and Data Enrichment

The InsiteCommerce platform is built to integrate to common data feeds like AD and IDW

Leverage the expertise of Insite-certified data enrichment partners like DDS and Datagility

Your rich and robust product content meets a powerful, integrated eCommerce engine

Data Feeds

Our customers get their product data from various sources. Some get it direct from their manufacturers, some from a larger group or association like IDEA or AD. If you’re gathering your product offerings through a data feed you’ll need that information to tie into your eCommerce platform. Insite makes this simple. Specific data feed connectors are already built into Insite’s product roadmap. By the way, if you need help enriching content, we have partners like Datagility and DDS that you can lean on.

Learn more about Data Feeds and Data Enrichment

The InsiteCommerce platform is built to integrate to common data feeds like AD and IDW

Leverage the expertise of Insite-certified data enrichment partners like DDS and Datagility

Your rich and robust product content meets a powerful, integrated eCommerce engine

Customer Relationship Management

Everything you need to know about your customers often resides in a CRM. Enabling your customers and partners at every stage of their buying journey involves ensuring your CRM and eCommerce systems are interacting properly.

Learn more about Insite’s CRM Integration

Analyze customer data and history to recognize patterns and improve segmentation

Improve marketing efforts to gain new customers and grow existing accounts

Insite’s extensible architecture makes integration to your CRM a breeze

Customer Relationship Management

Everything you need to know about your customers often resides in a CRM. Enabling your customers and partners at every stage of their buying journey involves ensuring your CRM and eCommerce systems are interacting properly.

Learn more about Insite’s CRM Integration

Analyze customer data and history to recognize patterns and improve segmentation

Improve marketing efforts to gain new customers and grow existing accounts

Insite’s extensible architecture makes integration to your CRM a breeze

eProcurement

Leverage InsiteCommerce while transferring customer shopping cart and transactional details back into the appropriate procurement systems. Insite’s PunchOut integration enables your customers to buy directly from your eCommerce site without leaving their procurement system. Plus, Insite’s sales ordering automation partner, Conexiom accepts orders sent by email and fax and converts them to a cXML. Now that’s a seamless buying experience.

Learn more about PunchOut & OCR

Insite’s preferred PunchOut integration partners include PunchOut2Go and Supplier Solutions

Conexiom accepts orders sent by fax or email and converts them to a cXML file

PunchOut partners have standard connectors to procurement systems like SAP, Ariba, Oracle, etc.

eProcurement

Leverage InsiteCommerce while transferring customer shopping cart and transactional details back into the appropriate procurement systems. Insite’s PunchOut integration enables your customers to buy directly from your eCommerce site without leaving their procurement system. Plus, Insite’s sales ordering automation partner, Conexiom accepts orders sent by email and fax and converts them to a cXML. Now that’s a seamless buying experience.

Learn more about PunchOut & OCR

Insite’s preferred PunchOut integration partners include PunchOut2Go and Supplier Solutions

Conexiom accepts orders sent by fax or email and converts them to a cXML file

PunchOut partners have standard connectors to procurement systems like SAP, Ariba, Oracle, etc.

Payment & Tax

Facing sales tax complexity across product types and jurisdictions? The integration between InsiteCommerce and Payment & Tax technologies helps to reduce the complexity. Insite’s Payment and Tax integrations allow you to get the most up-to-date tax rates and rules applied in real-time which means higher accuracy and reduced audit risk.

Learn more about Payment & Tax Integration

InsiteCommerce easily integrates with common payment and tax solutions like Avalara, Vertex and CyberSource

Get updated tax rates and rules in real-time with Insite’s integration to payment and tax technologies

Reduce the burden of sales tax calculation with higher accuracy and reduced audit risk

Payment & Tax

Facing sales tax complexity across product types and jurisdictions? The integration between InsiteCommerce and Payment & Tax technologies helps to reduce the complexity. Insite’s Payment and Tax integrations allow you to get the most up-to-date tax rates and rules applied in real-time which means higher accuracy and reduced audit risk.

Learn more about Payment & Tax Integration

InsiteCommerce easily integrates with common payment and tax solutions like Avalara, Vertex and CyberSource

Get updated tax rates and rules in real-time with Insite’s integration to payment and tax technologies

Reduce the burden of sales tax calculation with higher accuracy and reduced audit risk

Freight & Shipping

Buying online is one thing, but what happens after your customer places the order? InsiteCommerce has connectors to FedEx and UPS, and facilitates flat-rate calculations or LTL shipping. This is also an extension point for other shipping providers.

Learn more about Insite’s Freight & Shipping Integration

InsiteConnect technology is built to integrate with FedEx and UPS

Create a seamless buying experience online and after the order placed

Offer accurate and optimized shipping estimates on orders

Freight & Shipping

Buying online is one thing, but what happens after your customer places the order? InsiteCommerce has connectors to FedEx and UPS, and facilitates flat-rate calculations or LTL shipping. This is also an extension point for other shipping providers.

Learn more about Insite’s Freight & Shipping Integration

InsiteConnect technology is built to integrate with FedEx and UPS

Create a seamless buying experience online and after the order placed

Offer accurate and optimized shipping estimates on orders

Refreshes. Real-Time Calls. Submission Calls.

InsiteCommerce implementations utilize a number of integration jobs. The integration process is supported through a meta-data driven structure. Refreshes pull data from the integrated system and transcribe it into the InsiteCommerce database for use on the site. Real-time calls are made when Insite requires an immediate response from another system. Submission calls push data from InsiteCommerce into the business system. And everything is controlled by Insite – so you don’t have to figure out which jobs to push and pull.

Integration Methods

cXML

Insite has a set of APIs to support PunchOut and cXML integration. cXML is an industry standard electronic business protocol that helps implement automated interaction between various systems. Insite leverages cXML for PunchOut integration and processing purchase orders from other systems like OCR providers, EDI transactions, M2M/IoT implementations, or any system that exports basic order information into an XML document.

Restful API

InsiteCommerce is built around an API architecture. All InsiteCommerce capabilities are exposed through a set of storefront and administration RESTful APIs including cart management, customer-specific pricing and catalogs, order workflow, customer record updates, product record updates, etc. The APIs account for all the core business logic and reflect the site-specific rules defined via the web based admin console.

Standard Connectors to Many End Points

InsiteCommerce integration tools come with standard connectors to many different types of end points including:

ODBC
OLEDB
SQL Server
Flat File
SAP .NET

Architected to Connect to Your Stack

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