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Gartner Peer Insights:

2020 ‘Voice of the Customer’: Digital Commerce

Insite Software earns high praise from reviewers in Gartner’s latest peer insights report.

Insite Software, An Episerver company is included in Gartner’s latest ‘Voice of the Customer’: Digital Commerce report

14 reviewers gave Insite an average 4.8 of 5 star score, citing Insite’s robust B2B functionality. Insite earned an unanimous “100% willingness to recommend” from reviewers.

Based on first-hand customer reviews, the Gartner Peer Insights ‘Voice of The Customer’: Digital Commerce report assesses the strengths of vendors who provide digital commerce platforms. The report includes:

  • Digital commerce peer reviews and ratings
  • Vendor comparisons to analyze platforms’ strengths and weaknesses
  • Digital commerce vendor profiles and reviewer demographics

October 30, 2019

A Commerce Platform Built for B2B

“After thoroughly reviewing several commerce platforms we found Insite Commerce to offer the most B2B centric features out of the box that met many of our requirements.”

Director, Digital Marketing

Miscellaneous Industry

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October 30, 2019

Solid and Powerful eCommerce Platform

“I have been programming on Insite for a little less than a year. I have found it reasonably easy to use and the features are powerful enough for our eCommerce needs. The core functionality of maintaining a product catalog and a smooth checkout process works well which is important.”

Jr. Web Developer

Construction Industry

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October 29, 2019

Great Out of the Box Functionality

“InsiteCommerce has great out of the box functionality with constant updates to make the platform more relevant and viable to the B2B space.”

eCommerce Manager

Miscellaneous Industry

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About the Gartner Peer Insights ‘Voice of the Customer’: Digital Commerce Report

Since October 2015, more than 300,000 reviews across more than 330 markets have been posted to Gartner Peer Insights. The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews for the previous year into insights for IT decision makers. This peer perspective, along with the individual detailed reviews, is complementary to expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution. Only vendors with 10 or more eligible published reviews during the specified one-year submission period are included in this document. In the digital commerce market, Gartner Peer Insights has published 607 reviews and ratings in the 12-month period ending 31 October 2019.

DISCLAIMER: GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Episerver.