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Self-Service/My Account

An important part of B2B eCommerce initiatives for manufacturers and distributors is accessibility to customer’s account and ordering data. The ability for customers to self-serve 24 hours per day increases customer satisfaction and drives organizational efficiencies for your business. Visibility to information like invoice history or order history allows your customers to do their job easier than ever before. In addition, when your customers access information themselves, they free up your internal resources to better serve the customer and provide even more value.

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Manufacturing and distribution companies know that the true value of digital commerce is the ability to make it easier for your customers to do business with you. The B2B buyer is often responsible for purchasing products from one to many vendors or product types

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The ability to self-serve 24 hours per day increases customer satisfaction. Download now to learn more about how InsiteCommerce is designed to support the needs of your customers and gives them the ability to access relevant information on their own terms.

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View the out-of-the box B2B functionality available in the InsiteCommerce solution.

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