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Macpek

Overview

Since 1974, Macpek has been on the leading edge of the heavy-duty vehicle parts and car wheels industry. Headquartered in Quebec City, Quebec, Macpek has highly qualified staff in 14 locations in addition to its distribution center. Macpek is leveraging its InsiteCommerce® B2B site to help customers self-serve with 24/7 access to real-time inventory checkers, centralized product information, order history and invoices.

 

Distribtuion eCommerce Website Success Story

Challenge

One of the biggest challenges for Macpek and the heavy-duty parts industry as a whole is that there are a lack of qualified individuals available to hire. The heavy-duty vehicle parts industry is quite specialized, and unfortunately, there are not many people choosing to enter it. Considering the limited amount of talent available, Macpek needed to find a way to augment its teams’ processes and make employees more efficient.

 

Distribtuion eCommerce Website Success Story

Solution & Results

When narrowing down the search for a new eCommerce solution Absolunet, a North American eCommerce Agency, suggested that Insite Software had the platform capabilities and features needed to handle the complex challenges Macpek was facing. Ultimately, Macpek chose Insite Software because it noticed Insite not only had the technology to support its needs, but was also a company that was willing and able to grow with them in a continual partnership.

 

Distribtuion eCommerce Website Success Story

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Macpek is leveraging its InsiteCommerce® B2B site to help customers self-serve with 24/7 access to real-time inventory checkers, centralized product information, order history and invoices.

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