Meet Buyer Expectations With Self-Service Order Portal
Business buying has changed; now buyers—not sellers—are defining what the sales experience looks like. B2B buyers order, they don’t “shop.” And they do want to work with a salesperson on more complex transactions requiring live consultation or negotiation. But—like the buying you do in your personal life—today’s business buyers prefer to self-serve online for simple orders or re-orders. They want to quickly complete these tasks themselves, whenever they want, 24/7.
A self-service order portal is an easy way you can meet growing buyer expectations in the near-term, while building out a more comprehensive, longer-term digital transformation strategy.
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