Headquarters

Norwich, CT

Industry

Distributor of industrial supplies

Website

www.cicgo.com

 

 

Business Issue

Consumers Interstate Corp. (CIC) approached Insite Software to develop a level of customer experience that could not be achieved with their existing ERP solution. With numerous eCommerce sites already operational, CIC required a scalable platform that was able to address their complex business rules.

ERP Integration

Infor

Results

CIC launched the first of several uniquely segmented sites on the InsiteCommerce platform. The solution provides deep integration to their Infor ERP system and leverages the InsiteCommerce Management Console to manage the large number of digital assets required to support their high SKU environment. The solution also promotes CIC's "Control Center" philosophy with the customer-managed creation of customized catalogs and administration of complex business rules including order workflows, budget and order approvals.