Fulfillment Systems Get Workout With Ecommerce

Headquarters: Chanhassen, MN

Industry: Health and Fitness Products and Services

Website(s): www.lifetimefitness.com

Business Issue: As orders increased at LifeTime Fitness, their systems and fulfillment process for online orders required an upgrade. Management needed an evaluation of the current systems and recommendations for the next-generation solution.

Insite Solution: Insite Consulting Group—Ecommerce Process Consulting

Results: The Insite Consulting Group conducted in-depth evaluation of the current ecommerce system and fulfillment process. Interviews with marketing, operations, IT, and executive sponsors revealed significant areas for process improvement and cost savings. A new plan was presented to LifeTime management outlining the required systems and integrations for a scalable ecommerce environment.